Bespoke IT services &
support for businesses

IT solutions tailored to improve the way you work

01482 427600 [email protected]

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IT solutions designed around your business & employees

At XPS Solutions we don’t just provide the latest high-tech IT solutions but ensure our expertise and proactive support brings major benefits to your business and employees.

From tailoring our IT solutions to meet your requirements to offering round-the-clock support to resolve issues at speed – our team is committed to becoming part of yours.

From small businesses to large multi-office operations with hundreds of IT users, we’ll plan a bespoke system tailored to how you operate day-to-day – and help your business grow.

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Why use XPS Solutions

Improved IT systems in a growing businesses

Growing businesses can soon find their IT systems overstretched and unable to efficiently operate with increased demands. Our team will assess and advise on the most suitable and cost-effective changes, taking into account projected future growth.

Bring an end to your repeated problems

Many of our customers turn to us because they’ve become frustrated with repeating IT issues which haven’t been fixed by their current external IT support team. We don’t do quick fixes; we identify the issue and ensure a permanent solution is found.

No hidden costs as we honour our agreement

We will provide our expertise at a monthly cost which reflects the technology we provide and the number of users we support. There will be no extra costs, no matter how complicated any issues are to resolve, or how many calls you make to our team.

Take the headache out of IT

Our team have experience of managing IT systems in-house at businesses – so know the daily challenges faced, and the frustrations when external providers fall short.

We pride ourselves on helping increase efficiency and productivity, minimising disruption and downtime and for being the ‘go to’ for our customers on all IT requirements.

From support with day-to-day issues to dealing with third parties such as office equipment suppliers, we take your IT headaches away.

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Pro-active support, remote monitoring & management

By working closely with our clients, we are able to understand your challenges and opportunities, and offer a proactive service.

Our managed IT services cover every aspect of your IT requirements – no matter how big or small – at a set monthly cost.

And, as our software provides 24/7 monitoring of all of your PC’s, servers and shared drives, we will be alerted to many issues as soon as they arise, meaning we can often resolve it before it affects your business.

How we provide the perfect solution for your business

At XPS we don’t simply do off-the-shelf solutions, but tailor each and every IT package to meet the needs of the businesses we support.

Complete a detailed IT audit, FREE of charge

We carry out a detailed IT audit to understand your systems, how they perform and integrate with third-party providers. This helps identify effective changes for your business, from users and devices to remote access and security.

Provide tailored IT solution options & pricing details

We don’t provide clients with a single option when it comes to IT services, so will explain clearly the packages of support available, and which we feel would be best suited to your business now and in the future, in an ever-evolving industry.

Oversee a smooth, easy handover & onboarding

We handle every aspect of the handover – whether that be from an internal IT team or external provider – ensuring meticulous planning to reduce downtime and disruption, supporting teams though every stage of the upgrade.

Offer dedicated, reliable, round-the-clock support

An external IT support provider succeeds or fails on its service calls – and we believe our service to be unrivalled in our industry. Any issue with your IT – or even third-party equipment – and we’ll sort it as quickly as possible.

What our clients think

Hunters have used the exemplary services of XPS for several years, their level of expertise, knowledge, service and commitment to getting the right solutions to fit our business is second to none. We were so impressed we made them the IT support company for our national network of over 200 offices. They are the best IT Support company we have ever worked with.

E WILSON, HUNTERS PROPERTY GROUP

From the word go, XPS Solutions did a thoroughly professional job resolving all the problems promptly. Stroma truly depends on XPS Solutions expertise and technical knowledge for our IT consultancy and support needs. With great technical skills, a solid understanding of our business needs, and a keen focus on customer service, I cannot recommend XPS Solutions more highly.

T ROWLAND, STROMA GROUP

Let’s make your IT work harder for your business

Call us to speak to an IT expert, or email us to arrange your free IT systems audit and discover a support package tailored to your business.

01482 427600 [email protected]

FAQs

What size of company benefits from specialist external IT support?

You can manage your own property of course but using a good letting agent represents excellent value for money. Having access to a team of professionals who can collect your rents, be your main contact with your tenant, keep your property occupied and well maintained and keep you abreast of the incoming legislation in our industry is extremely important. Not to mention it frees you up to focus on doing what you want to do. It's also worth noting that your management fees are a tax-deductible expense.

We have an internal IT department. Why use an external IT support provider?

We aim to let every property within 3 weeks of listing it, though this depends on market demand, location, rental asking price, and property condition. Finding the right tenant is our top priority, ensuring your property is in good hands.

What are the main benefits to business of external IT support?

Yes. Before listing any property we carry out an inspection to make sure that the property is up to the required legal safety standards and advise on any necessary work. We also make recommendations for any improvements we think you could make to achieve a higher rent or attract a better tenant. Our team can arrange and carry out any required work prior to letting.

What is the cost of dedicated IT support from XPS Solutions?

Every agent should publish a schedule of their charges to tenants and landlords by law. Read ours here.